Our Trusted Rehabilitation Providers Are On Your Side
Getting An Independent Third-Party Rehab Provider Is Critical To Maximising Your WorkCover Support
What Can A Rehab Provider Do For Me?
Rehab providers play a key role in helping an injured worker recover and safely return to work.
Rehab Providers help by:
- ✓Coordinating treatment
- ✓Assessing capacity
- ✓Developing a tailored plan that maximises recovery and work participation.
- ✓They assist in providing you extra services that you might need, such as house cleaning, maintenance, modification, transport, equipment, etc.
Smooth transition back to work
- ✓Return to Work plans
- ✓Liasing between the insurer, employer, GP, Physiotherapist or other allied health professionals.
- ✓Provide workplace support, such as identifying suitable duties.
- ✓If return to the same workplace isn't possible due to your injury, rehab providers will assist in job seeking and training for new roles.
Why an Independent Rehab Provider Matters
When you're on WorkCover, the insurer may appoint a rehabilitation provider for you. It's important to understand that insurer-appointed providers are paid by the insurer and ultimately report to the insurer. Their priority is the insurer's interests — not necessarily yours.
An independent rehabilitation provider works for you. They're focused on your recovery, your return-to-work plan, and making sure you get every entitlement you deserve. They advocate on your behalf in meetings with your employer and insurer, and they make recommendations based on what's best for your health — not what's cheapest for the insurer.
Insurer-Appointed Provider
- ✗Paid by the insurer
- ✗Reports to the insurer
- ✗May prioritise cost-cutting
Independent Provider (Us)
- ✓Works for you
- ✓Advocates for your recovery
- ✓Maximises your entitlements
What a Rehab Provider Actually Does Day-to-Day
Rehabilitation isn't just about physical treatment. It's about managing the entire journey from injury back to work — and our rehab providers handle the practical, logistical side.
Workplace Assessments
Our rehab providers visit your workplace to assess what modifications or support you need to return safely. This could include changes to your workstation, modified duties, or additional equipment.
Return-to-Work Plans
They develop a structured, graduated return-to-work plan that considers your medical restrictions, your job requirements, and your recovery timeline. This plan is agreed upon by you, your employer, and your doctor.
Liaison with Your Employer
Our rehab providers communicate directly with your employer on your behalf — explaining your restrictions, negotiating suitable duties, and ensuring your employer meets their obligations under the WorkCover scheme.
Arranging Equipment & Support
Need an ergonomic chair, a standing desk, or home modifications? Our rehab providers identify what you need and arrange it through the insurer — including home cleaning, transport assistance, and any other support services you're entitled to.
Job Seeking & Retraining
If your injury means you can't return to your previous role, our rehab providers help with vocational assessments, identifying suitable alternative roles, resume writing, interview preparation, and connecting you with retraining opportunities.
How We Help You Find The Right Rehab Provider
Independent Third-Party Rehab Providers
SIRA Certified
Absolutely Free. You Don't Pay Anything For This Service (Covered By Your WorkCover Insurance)