Workers Compensation Briefings for Government, Councils and PHNs
Sourced data, briefings and printable materials on NSW workers compensation, for the public bodies that stand behind workers and their GPs.
WorkCover Hub is a free, independent helpline for injured workers. We help them see a WorkCover doctor early, start treatment and get back to work, working alongside doctors, allied health and workplace rehabilitation providers across NSW and Canberra. For agencies, councils, PHNs and public-sector workplaces: a briefing pack built only from primary sources, sessions for staff and general practices, and materials to print.
The NSW Scheme in Figures You Can Cite
Policy and program work needs numbers with a source attached. Every figure here comes from SIRA, icare or NSW Government publications and links to where it came from.
$5.3 billion
Workers compensation claim costs reported by icare
FY 2023-24, up from $4.4 billion in FY 2022-23 (+20.5% year on year).
Source:icare NSW· FY 2023-24
125,474
NSW workers supported with income replacement or medical payments
FY 2023-24. Covers the whole NSW scheme: the Nominal Insurer, self-insurers and specialised insurers.
Source:SIRA NSW· FY 2023-24· CC BY 4.0
4.9 million
Jobs insured under the SIRA-regulated NSW scheme
FY 2023-24. Largest defined-benefit workers compensation scheme in Australia.
Source:SIRA NSW· FY 2023-24· CC BY 4.0
12% / 38%
Psychological injury: share of NSW claims / share of claim costs
Psychological claims are 12% of NSW claim volume but 38% of claim costs, per the NSW Government's March 2025 ministerial statement.
Source:NSW Government· Mar 2025· CC BY 4.0
Briefing pack
NSW workers compensation briefing pack
Four A4 pages for policy, program and people-and-culture staff. Every figure is drawn from a primary publication and cited on the page.
Preview and downloadData review
The State of Workers Compensation in NSW
The full FY 2023-24 data review: scale, injury mechanisms, psychological injury, return to work and cost, section by section with sources inline.
Read the data reviewReference
WorkCover in numbers
A quick-reference page of workers compensation statistics, each linked to the publication it comes from.
See the numbersSessions for Public-Sector Workplaces and PHNs
Nothing runs off a template. Tell us about your staff, your practices or your crews, and the session is shaped to them.
Primary Health Networks
Practice education for PHN-supported GPs
For general practices in a PHN's region: how NSW workers compensation runs from the treating doctor's side. The Certificate of Capacity, how consultations are billed to the insurer on accepted claims, and how to keep a patient's file moving with the insurer. Run by our team, with a WorkCover doctor where the topic needs one.
More for treating GPs→Agencies
Staff sessions for public-sector workplaces
Short sessions for agency teams, managers and people-and-culture staff: the first steps after a workplace injury, what a manager does when an injury is reported, and how a claim moves from notification to treatment. Shaped around your workforce, whether that is office-based, frontline or field staff.
Councils and public workplaces
Depot talks and materials for councils
Council depots, outdoor crews, libraries and customer counters each need something different. We supply printable posters and checklists for the lunchroom wall and the supervisor's clipboard, and can run a toolbox-style talk at a depot around the crew's start time.
Browse the toolkit→Printable Materials for Depots, Crews and Counters
Download and print on an office printer, or ask us for printed copies. Every scheme fact on these materials is sourced in the footer, and every one says NSW.
Looking for something else? See the full toolkit →
Tell Us What Your People Need
A briefing for your team, a session for your practices, printed materials for your sites, or a single question answered. Choose 'Government' as your organisation type.
Request a briefing
Questions Public Bodies Ask Us
If yours isn't answered here, call or write. Answering it is the point of this page.
Source:SIRA NSW· FY 2023-24· CC BY 4.0•icare NSW· FY 2023-24•NSW Government· Mar 2025· CC BY 4.0
For unions and employers: workers compensation training for union delegates and workplace injury training for employers.
Briefings, Data and Materials for Your Organisation
Request a briefing, download the NSW briefing pack, or call and ask the question your team is stuck on.
Call (02) 7238 7379