WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Western Sydney

Workers Comp in Valley Heights — Where to Start

Injured at work? Here’s exactly what to do next.

Roof and carpentry work on the older fibro and brick housing around Valley Heights puts constant load on shoulders. Office workers here get the wrist and neck version of the same problem, and bushfire crews add burns each summer. None of those claims progresses until a doctor has assessed you and written the certificate. The doctor writes it at the first visit, and we line up the physio the claim pays for.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Valley Heights

The first 3 steps

Workers Comp in Valley Heights — How It Starts

See a WorkCover doctor

For RSI, shoulder tension, or stress claims common in office work, you'll see a WorkCover-trained GP first — no employer approval needed.

Book a WorkCover doctor in Valley Heights

Get your Certificate of Capacity

Your doctor writes this at the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. We make sure it reaches your employer and insurer.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Valley Heights

Workers comp claims in Valley Heights most often come from the local professional services and construction workforces, alongside the back, shoulder, and stress injuries common across every industry.

Valley Heights sits between Warrimoo and Springwood in the lower Blue Mountains with residents largely in professional services commuting toward Penrith and the city, plus the trades servicing the lower-mountains renovation pipeline. WorkCover claims here usually involve keyboard wrist injuries, the chronic neck damage from long screen days, plus the shoulder and back strain carpenters and roofers carry from constant work on the area's older fibro and brick housing. Bushfire-response workers feature heavily each summer.

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