WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Canterbury-Bankstown

Workers Comp in Roselands — Where to Start

Injured at work? Here’s exactly what to do next.

Abuse and aggression from customers can cause a psychological injury, and retail staff at Roselands report it alongside the lifting and slip claims that come with shop-floor work. Psychological injuries follow the same claim process as physical ones in NSW. We book a WorkCover doctor for the Certificate of Capacity, then find a psychologist for the treatment your claim covers.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Roselands

The first 3 steps

Workers Comp in Roselands — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a WorkCover doctor in Roselands

Get your Certificate of Capacity

Your doctor writes this at the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. We make sure it reaches your employer and insurer.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Roselands

Workers comp claims in Roselands most often come from the local retail and healthcare workforces, alongside the back, shoulder, and stress injuries common across every industry.

Office workers commuting from Roselands feed into Hurstville, Bankstown and Sydney CBD via the M5, while retail staff from Roselands Shopping Centre form a noticeable employed cohort right inside the suburb. Healthcare workers from nearby Canterbury Hospital also live locally. Most workers compensation matters here involve slips, lifting injuries and aggression-related claims from supermarket and retail floors, with smaller numbers from manufacturing across Beverly Hills.

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