WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · North Shore

Workers Comp in Neutral Bay — Where to Start

Injured at work? Here’s exactly what to do next.

If a slip on one of the stair-linked laneways off Military Road has left you with an ankle you cannot stand on, the claim starts at a doctor's appointment. The doctor writes your Certificate of Capacity, which the insurer uses to decide what happens with wages and treatment. Our doctors see injured hospitality, delivery and office workers from Neutral Bay, and our physios handle the ankle and knee work once the claim is accepted.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Neutral Bay

The first 3 steps

Workers Comp in Neutral Bay — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a WorkCover doctor in Neutral Bay

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Neutral Bay

Workers comp claims in Neutral Bay most often come from the local hospitality and professional services workforces, alongside the back, shoulder, and stress injuries common across every industry.

Military Road funnels commuter traffic through Neutral Bay's restaurant strip and small-business corridor, with a dense band of cafes, real estate offices, and medical practices. The suburb's steep side streets and stair-linked waterfront paths make slips and ankle injuries a recurring theme for local delivery and service workers.

Get help