WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · North Shore

Workers Comp in Mosman — Where to Start

Injured at work? Here’s exactly what to do next.

Keeper and grounds work at the zoo mixes animal handling with heavy manual tasks on steep ground. A doctor has to assess you and complete the Certificate of Capacity before the insurer will open a claim, and our doctors treat the injury at that same visit. Retail, school and medical-rooms staff around Spit Junction are covered on identical terms. Hands-on rehabilitation starts with our physios once the insurer accepts liability.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Mosman

The first 3 steps

Workers Comp in Mosman — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a WorkCover doctor in Mosman

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Mosman

Workers comp claims in Mosman most often come from the local retail and healthcare workforces, alongside the back, shoulder, and stress injuries common across every industry.

Mosman's Military Road and Spit Junction precincts run on boutique retail, private medical rooms, and independent schools. Taronga Zoo is one of the suburb's largest single employers, with a keeper and grounds-maintenance workforce whose injury profile skews toward animal handling, manual work, and the steep internal terrain.

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