WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Upper North Shore

Workers Comp in Hornsby Heights — Where to Start

Injured at work? Here’s exactly what to do next.

A patient-aggression incident on a Hornsby ward is a workers compensation matter, and it does not have to leave a physical injury to be one. The appointment to make is with a doctor, who examines you and issues the Certificate of Capacity your employer passes to the insurer. Our psychologists treat accepted psychological claims. Our physios handle the manual-handling and retail lifting injuries from the same commercial strip.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Hornsby Heights

The first 3 steps

Workers Comp in Hornsby Heights — How It Starts

See a WorkCover doctor

For nursing manual-handling injuries, aggression claims, or shift-work-related strain, your first stop is a WorkCover-trained doctor.

Book a WorkCover doctor in Hornsby Heights

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Hornsby Heights

Workers comp claims in Hornsby Heights most often come from the local healthcare and retail workforces, alongside the back, shoulder, and stress injuries common across every industry.

Hornsby Heights sits on the bushland ridge above Hornsby, with residents working across the Hornsby Hospital, the Westfield retail centre, and a professional commute to North Sydney and Macquarie Park. Workers compensation files at Hornsby Heights cover ward-nurse manual transfers and patient-aggression incidents, ergonomic RSI from desk-bound commuters, plus retail standing-and-stocking complaints from the Hornsby commercial strip.

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