WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Eastern Suburbs

Workers Comp in Hillsdale — Where to Start

Injured at work? Here’s exactly what to do next.

Slips and lifting injuries around the Eastgardens centre are common enough that people assume they are part of the job. They are claimable, and it takes a medical appointment and a Certificate of Capacity to prove it. Tell your manager and ask for the incident to be recorded. We line up physio for Hillsdale retail, cleaning and warehouse workers under accepted claims, and book a doctor for the certificates.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Hillsdale

The first 3 steps

Workers Comp in Hillsdale — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a WorkCover doctor in Hillsdale

Get your Certificate of Capacity

Your doctor writes this at the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. We make sure it reaches your employer and insurer.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Hillsdale

Workers comp claims in Hillsdale most often come from the local retail and hospitality workforces, alongside the back, shoulder, and stress injuries common across every industry.

Hillsdale sits beside the Eastgardens shopping precinct, with much of the workforce in retail, food service, and security work around Westfield. Lifting and slip-and-fall injuries dominate workers compensation claims, particularly among cleaners, deli staff, and stockers. The neighbouring industrial pocket toward Banksmeadow also draws warehouse workers who walk or bus to shift work along Botany Road.

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