WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Eastern Suburbs

Workers Comp in Eastlakes — Where to Start

Injured at work? Here’s exactly what to do next.

If a supermarket lift or a baggage shift near the airport has done your back or shoulder in, get it looked at before you push through another roster. The examination produces the Certificate of Capacity, which sets out what duties you can safely do while you recover. Our physios take on the rehabilitation once the insurer accepts liability, working from what the doctor recorded in that certificate.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Eastlakes

The first 3 steps

Workers Comp in Eastlakes — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a WorkCover doctor in Eastlakes

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Eastlakes

Workers comp claims in Eastlakes most often come from the local retail and hospitality workforces, alongside the back, shoulder, and stress injuries common across every industry.

Eastlakes is a mix of older walk-ups, the Eastlakes shopping centre and the apartment growth pushing in from Rosebery and Mascot, with most working residents in retail, hospitality, light industrial and airport-adjacent transport roles. Workers compensation claims out of Eastlakes typically involve manual-handling and slip injuries from supermarket and warehouse work, plus back and shoulder strain from baggage and freight handling near the airport.

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