WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Western Sydney

Workers Comp in Crestwood — Where to Start

Injured at work? Here’s exactly what to do next.

Norwest office work and the Hills District building trades sit either side of the Crestwood workforce. Injuries from both are covered by the NSW scheme, provided a doctor has examined you and written a Certificate of Capacity. Our doctors carry that out, and our physios treat the screen-related strain and the on-site overuse that follows, with the insurer paying once your claim is accepted.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Crestwood

The first 3 steps

Workers Comp in Crestwood — How It Starts

See a WorkCover doctor

For RSI, shoulder tension, or stress claims common in office work, you'll see a WorkCover-trained GP first — no employer approval needed.

Book a WorkCover doctor in Crestwood

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Crestwood

Workers comp claims in Crestwood most often come from the local professional services and finance workforces, alongside the back, shoulder, and stress injuries common across every industry.

Crestwood sits between Bella Vista and Baulkham Hills near the Norwest business park, with the working population in professional services, finance and technology in the Norwest towers, plus the construction trades feeding the wider Hills District rebuild. Workers compensation files at Crestwood cover cervical-spine and wrist RSI from extended screen time, plus scaffolder and tiler overuse on the Hills District renovation pipeline.

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