WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · Inner West

Workers Comp in Concord West — Where to Start

Injured at work? Here’s exactly what to do next.

Office work at Rhodes and hospital shifts across the bridge produce very different claims, though both begin in a consulting room. Whichever it is, the claim depends on a Certificate of Capacity, and that comes out of a medical assessment. Our doctors handle that first appointment for Concord West workers, and with an accepted claim our physios treat the strain injuries while our psychologists see people whose work has become distressing.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Concord West

The first 3 steps

Workers Comp in Concord West — How It Starts

See a WorkCover doctor

For RSI, shoulder tension, or stress claims common in office work, you'll see a WorkCover-trained GP first — no employer approval needed.

Book a WorkCover doctor in Concord West

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Concord West

Workers comp claims in Concord West most often come from the local professional services and healthcare workforces, alongside the back, shoulder, and stress injuries common across every industry.

Concord West sits next to Sydney Olympic Park and the Rhodes corporate towers, with residents working in pharmaceutical and tech offices, plus healthcare staff heading to Concord Hospital. Workers compensation matters in Concord West lean toward repetitive-strain injuries from screen-based corporate work, plus the back, shoulder and aggression-related claims typical of the nursing and emergency staff travelling daily across the bridge to the Concord medical precinct.

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