WorkCover is a government-run workers’ compensation scheme that provides benefits and support to workers who are injured or become ill as a result of their work.

Who is eligible to make a WorkCover claim?

Any employee in NSW who suffers a work-related injury or illness may be eligible to claim.

What benefits can I receive under WorkCover?

You may receive wage support, medical care, rehabilitation, and lump sum payments for permanent impairment.

Are WorkCover benefits limited or capped?

Yes, benefits are capped and depend on your earnings, injury type, and level of impairment.

How is compensation calculated?

Compensation is based on your pre-injury income, medical assessments, and work capacity.

Can I claim lump sum compensation?

Only workers with a permanent impairment above a set threshold may claim this compensation.

Will I receive weekly payments while I’m unable to work?

Yes, weekly payments cover a percentage of the income you lose while unable to work.

Workers Comp · South-Western Sydney

Workers Comp in Casula — Where to Start

Injured at work? Here’s exactly what to do next.

Warehouse floors, truck cabs and the bulky-goods retail strip give Casula a workforce that lifts and moves things all day. Back, knee and shoulder injuries follow, and they belong in a workers compensation claim. Book a medical appointment, get examined and have the Certificate of Capacity written so your employer knows your restrictions. Our physios take on the rehab once the insurer accepts the claim and treatment is covered.

Book a WorkCover Doctor (02) 7238 7379

Workers Comp Help in Casula

The first 3 steps

Workers Comp in Casula — How It Starts

See a WorkCover doctor

For kitchen burns, slip injuries, lifting strain, or repetitive-strain wrist issues, your first stop is a WorkCover-trained doctor.

Book a WorkCover doctor in Casula

Get your Certificate of Capacity

Your doctor issues this on the first visit. It’s the legal document that proves you have a work injury and tells the insurer how much you can work and what treatment you need. No paperwork on your end — the doctor handles it.

Notify your employer

You’re legally required to tell your employer about a work injury — a text or email is enough. Once they get your Certificate of Capacity, they pass it to their workers comp insurer. The claim opens, and wages and treatment get covered from that point.

Common workers comp claims in Casula

Workers comp claims in Casula most often come from the local retail and transport workforces, alongside the back, shoulder, and stress injuries common across every industry.

Casula's big-box retail strip along the Hume Highway — headlined by Crossroads Homemaker Centre — sits alongside the Moorebank intermodal terminal freight corridor. The mix of bulky-goods retail, heavy logistics, and ongoing M5/M7 interchange works gives the suburb a workforce that moves between warehouse floors, truck cabs, and trade sites.

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