WorkCover Hub

Burn Injury Workers Compensation NSW

Thermal burns, chemical burns, electrical injuries and scalds — our WorkCover doctors coordinate urgent burn care, reconstructive treatment and long-term recovery.

Every appointment on this page is paid by the insurer under your NSW workers compensation claim. You don't receive an invoice for any of it — not for our doctors, physios, psychologists, rehab providers or compensation lawyers.

Is this claimable?

Yes — burn injury is a standard NSW WorkCover claim

If work caused or aggravated it, NSW workers compensation covers it. You don't need a single dramatic incident, and you don't need a pre-existing-condition-free history. Here's the short version of what that means for burn injury.

01

Work caused or aggravated it

Sudden or cumulative, new or aggravated — burn injury from work-related causes qualifies. Our doctors document the mechanism so the insurer can accept the claim.

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02

Every appointment is paid

Doctors, physios, psychologists, rehab providers and compensation lawyers — all paid by the insurer under your accepted claim. You never receive an invoice.

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03

Disputes are handled for you

If the insurer pushes back, our compensation lawyers step in at no cost to you. You don't fight the system alone.

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Common Causes

How burn injury happens at work

Most claims in this category come down to a handful of mechanisms. If yours fits any of these, it's almost certainly claimable — and even if it doesn't, book an assessment anyway. The list isn't exhaustive.

  • Contact with hot surfaces, steam or boiling liquid
  • Chemical burns in manufacturing, cleaning, agriculture
  • Electrical burns from faulty equipment or live work
  • Fire and flame incidents on site
  • Friction burns from machinery and belts
  • Radiation burns from welding or lasers

Not sure if your cause fits? It usually does. Take the 60-second eligibility check →

Symptoms

When to see a WorkCover doctor

Any of these symptoms after a work-related incident or from a work-related activity means it's time to get assessed. Early assessment gives burn injury the best chance of fast recovery.

  • Visible skin damage — redness, blistering, charring
  • Severe pain or, in deep burns, loss of sensation
  • Swelling around the burn site
  • Signs of infection in the days after
  • Scarring and contracture as the burn heals
  • Psychological distress after serious burn trauma

Don't push through. The workers who recover fastest are the ones who see a doctor in the first week.

What's Covered

What NSW WorkCover pays for with burn injury

Once your claim is accepted (or under provisional liability), the insurer pays for every line below directly. You don't receive an invoice for any of it.

  • Emergency burns unit care
  • Surgical debridement and skin grafting
  • Plastic and reconstructive surgery
  • Wound care nursing and dressings
  • Physiotherapy for scar and contracture management
  • Psychological support for burn trauma
  • Lump-sum compensation for permanent impairment
  • Weekly payments throughout recovery
By the Numbers

What the NSW data says

You would not be the first person to claim for burn injury. The national and NSW data makes that very clear.

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NSW workers supported last year

Serious burn injuries are a smaller but significant share of this cohort. Source: SIRA, 2023–24.

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NSW benefits paid last year

Total statutory benefits paid to injured NSW workers — including long-recovery burn and reconstructive cases. Source: icare NSW, 2023–24.

Want the full picture? See WorkCover in numbers →

Our Team

How we handle burn injury claims

Our doctors, physios, psychologists, rehab providers and compensation lawyers all work under one roof. One phone call gets the whole team involved.

Burn injuries often involve months of layered recovery — wound care, grafting, reconstructive surgery, scar management and psychological support. Our WorkCover doctors coordinate the entire medical pathway, our physios handle scar and range-of-motion work, our psychologists support the trauma side, and our compensation lawyers run any lump-sum impairment claim at the end.

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WorkCover Doctors

The frontline team for burn injury. Most workers in this category see our workcover doctors team first after the initial doctor assessment.

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02

WorkCover Psychologist

Part of our integrated burn injury care team. Looped in as your recovery needs dictate — fully paid under your claim.

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03

Compensation Lawyer

Part of our integrated burn injury care team. Looped in as your recovery needs dictate — fully paid under your claim.

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Wondering what weekly payments would look like? Use the Payment Calculator →

FAQs

Burn Injury claims — what workers ask

The same questions come up in every consult. Here are the answers in short form.

Injured your burn? Start with one phone call.

Our WorkCover doctors book same-week appointments. One call covers the Certificate of Capacity, the insurer paperwork, and the referral to our physios, psychologists or lawyers as needed.

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